RENTAL SHOP MANAGER:
We are seeking an experienced manager with strong leadership skills and proven business performance to help grow our bike rental business to the next level!
– Reporting directly to the business owner/manager, you will oversee the day to day operations of our busy rental shop
– Lead and encourage our team of rental experience professionals
– Assist customers in finding appropriate bikes, parts, gear and accessories and share product knowledge and enthusiasm for e-bikes and bikes with customers
– Deliver professional, accessible and friendly service to our diverse customer base and ensure every customer’s experience meets our high quality standards
– Maintain all work and display areas to be organized, clean and safe to access
– Assist in the shop’s daily operations, including inventory management, restocking, cleaning, organizing and merchandising
– Any additional tasks that insure excellent customer service and outstanding value
– Minimum 2+ years of proven business excellence
– Comfortable in a leadership role as well as in sales and customer service
– Familiarity with the Kelowna area and its unique tourism industry
– Process customer invoicing and payments as required
– Extensive knowledge of e-bike technology, bicycles, accessories, and parts (know what is compatible & what is not, etc.)
– Excellent communication skills with customers and fellow employees
– Desire and capacity to continually learn and increase skills and abilities, develop professionally, keep up with new technologies
– Hard working, energetic
– Positive, “can do” attitude
– Friendly, approachable, and customer-oriented
– Able to multi-task
HOW TO APPLY:
– NO PHONE CALLS!! We reserve our phone time for our customers…. period!
– EMAIL your RESUME with COVER LETTER with “Rental Shop Manager” in the subject line.
Those considered for an interview will be contacted. DO NOT call to see if we received your resume.
** Preference will be given to candidates that can follow instructions!
Enjoy your day, ride on!