TOUR GUIDES, E-BIKE & BICYCLE:
Do you love Kelowna? Do you love to ride bikes?
How would you like to get paid to ride the town, showing our clientele all the wonderful and exciting places Kelowna has to offer? We’re looking for tour guides to join the expanding team at our Rental Experience Centre. Come grow with us as we take our bike rental business to the next level!
– Display an honest passion for Kelowna, it’s history, and its tourism
– Captivate a crowd and lead a tour
– Be responsible for a positive, safe and memorable experience for each and every guest
– Provide outstanding customer service and time management skills
– Assist customers in finding appropriate bikes, parts, gear and accessories
– Share product knowledge and enthusiasm for e-bikes and bikes with customers
– Assist customers with completing required paperwork as required
– Maintain all work and display areas to be organized, clean and safe to access
– Assist in the shop’s daily operations, including cleaning, organizing and merchandising
– Any additional tasks that insure excellent customer service and outstanding value
– Minimum 2+ years experience in the hospitality industry
– Comfortable in a group leadership role as well as sales and customer service
– Familiarity with the Kelowna area and its unique tourism industry
– Contagious enthusiasm and positive attitude with a great sense of humour
– Clean and professional appearance
– Excellent bike riding skills and commitment to safety
– Good health and physical fitness
– Extensive knowledge of e-bike technology, bicycles, accessories, and parts (know what is compatible & what is not, etc.)
– Excellent communication skills with customers and fellow employees
– Friendly, approachable, and customer-oriented
HOW TO APPLY:
– NO PHONE CALLS!! We reserve our phone time for our customers…. period!
– EMAIL your RESUME with COVER LETTER with “Tour Guide” in the subject line.
Those considered for an interview will be contacted. DO NOT call to see if we received your resume.
** Preference will be given to candidates that can follow instructions!
Enjoy your day, ride on!