Sales & Service – Kelowna E Ride

NEWLY RENOVATED SALES SHOP

901 ELLIS STREET – Phone: (250) 717-7124  Toll free: 1 (877) 717-7124

SERVICE SHOP 

905 ELLIS STREET (right inside our EXPANDED SALES SHOP) – Phone: (250) 717-1233

Vernon Shop

                         2800 29th Street, Downtown – Phone: (236) 426-4002

>>>> FREE PARKING ON ELLIS ST. AND BAY AVE. <<<<

The Future Is Electric!

Electric bikes, electric scooters and personal electric mobility products are for people of all ages. Cool modes of electric transport are here to stay!

IMG_2937Kelowna E Ride offers a wide selection of electric products that give you the power and assurance to get to work, school, play, or wherever your heart takes you! Easy maintenance and our included service packages are just some of the many advantages you get with E Ride. Making use of high performance electric power as an alternative to high costs of driving makes great sense. Visit our shops in Kelowna or Vernon for your free demo E Ride Experience.

Plus it’s just plain fun!

Chosen for their high quality, convenience and the environmental benefits they provide, Kelowna & Vernon E Ride specialize in classic & high performance E bikes, E scooters, E mobility products, batteries, and we have a fully stocked parts and service shop with lots of biking accessories!

TaoTao Low Step with support wheels
Low Step E Bike with support wheels

Kelowna E Ride‘s professional Sales and Service staff focus is on you, our customer, to ensure that your needs are met. We give you the individualized attention needed to find the correct E solution for you, including special mobility needs.

Look through our online shop or come down and visit Kelowna E Rides’ Showroom & E Ride Experience Center at 901 Ellis Street in Kelowna and take out one of our E products for a FREE demo today!

Download our “Helpful Tips Sheet” here for proper care and handling of your new E-Bike!

Planning a Service Repair with Kelowna E Ride for Electric Bike work?

    • Kelowna E Ride sells and services trusted brands from companies who offer us technical support and parts.
    • Off season and major service is by appointment. If your product model is discontinued we will not be able to order parts.
    • Kelowna E Ride has a policy of a 2 hour deposit for all service work. Shop Rate for E Bike work is $125 per hour. Half hour for assessment and report to owner, balance applied to repair or refund with a 2 day limit for pickup. All parts must be prepaid. Any products left more than 2 days will be subject to a $4 per day off-site storage fee requiring a 24 hour advance notice for pickup. 
    • All Kelowna E Ride products sold include a 3 month bench service warranty in addition to the manufacturer’s warranty.
    • We offer pickup and delivery services for all E Rides (fees apply, charges vary).
    • Bring your CHARGER and KEYS with you when you bring in your E Ride. This is IMPORTANT so that we may check it for you and so that we can charge your battery during the repair. Very Important.
    • Please ensure that you remove all removable personal accessories, bags, etc, before coming in for service or a service charge will apply to remove and reinstall your accessories. We are not responsible for your items left on your bike while here for service.
    • All bikes will be washed as part of any service to enable us to work on the bike. Fees will apply for cleaning time .
    • 10% off Parts & Accessories at time of your E Ride E Bike purchase.
      Lifetime 5% discount on Parts & Accessories for your E Ride.
      Lifetime 15% discount on Service Labour for your E Ride.
      FREE 3 month Service Labour warranty on your NEW E Ride purchase.
  • Our customers enjoy the convenience of ride up service for quick minor repairs and free air pressure checks. As air pressure is critical for better battery life please check your tire air pressure frequently.